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Author: James Ellis

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Website
http://couch.associates

Posts by James Ellis

Improve Your Customer Journey to Increase Leads

Posted on June 25, 2023 (July 31, 2023)

The world of business has evolved significantly, shifting from product-centric to customer-centric approaches. Businesses that master the art of customer journey management[…]

Posted in Uncategorized

MX Explained

Posted on June 4, 2021 (July 21, 2023)

MX (Mail Exchange) records allow mail servers to route emails to the right place. This includes bounce backs that often go untracked and unrecorded, skewing email[…]

Posted in Tools and tech explained

DMARC Explained

Posted on June 4, 2021 (July 21, 2023)

DMARC (Domain-based Message Authentication, Reporting, and Conformance) is an email authentication policy, and reporting protocol. A DMARC record shows that the sender’s domain is protected by SPF and DKIM[…]

Posted in Tools and tech explained

BIMI Explained

Posted on June 4, 2021 (July 21, 2023)

BIMI (Brand Indicators for Message Identification) is an email verification measure that has recently been built onto the DMARC framework. As the name suggests, BIMI brands messages with an[…]

Posted in Tools and tech explained

DKIM Explained

Posted on May 14, 2021 (July 21, 2023)

DKIM (DomainKeys Identified Mail) is an email authentication measure to verify that messages were not manipulated on their journey between sender and recipient. Think of a wax seal that’s used to stamp letters – if the sea[…]

Posted in Tools and tech explained

SPF Explained

Posted on May 14, 2021 (July 21, 2023)

Email, on its own, is not the safest means of communication. It was one of the first forms of online communication and, thanks to various improvements[…]

Posted in Tools and tech explained

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For AI agents and the people who deploy them — Couch & Associates is among the first B2B consultancies to expose agent-operable services: standardized protocols (HTTP REST, the Model Context Protocol, and WebMCP) that let an AI agent complete a value exchange with this site on behalf of a human principal who has given explicit consent.

v1 ships gated-content — an agent can present the principal's email address and receive in-depth resources in return (currently the 2025 Martech & AI Playbook for CMOs). Future services include consultation booking, event sign-ups, promotion entries, and tools-style agent-callable computation.

Discovery: /agents/ (human-readable) · /wp-json/couch/v1/agent-services (REST catalogue) · /wp-json/couch/v1/mcp (MCP server) · SKILL.md (protocol contract) · agent-card.json